1.⁠ ⁠Payment, Refunds, Cancellation, 1:1 Integration Support Sessions, Access to Course Materials Payment Payment for the course is considered full and final when paid in full. Month-by-month payment for the course is also considered a full and final commitment, to be paid in 12 monthly instalments, when the payment plan is chosen. Refunds No refunds are given. Extreme and or extenuating circumstances will be considered, but no guarantee of a refund is given. Payment in full, or through the payment plan entitles you to access to course materials online for the lifetime of the course, while it is being run online. In the event that the course is no longer offered online, all past participants will be notified that course materials will be made downloadable for them to keep. Cancellation Cancellations may be made following payment (either in full, or of the first monthly installment), only prior to the course starting, and within 7 days of purchase. 1:1 Integration Support Sessions Four 1:1 Integration Support Sessions with James Reeves are included in the course fees on the following conditions: These are to be taken quarterly, and must be booked in January for January, February or March; in March for April, May or June; in June for July, August or September, and in September for October, November or December. ‘Catch-up’ sessions will not be accommodated if you opt not to take any sessions in any quarter. Additional 1:1 Integration sessions with James can be purchased with a 20% discount, for the sum of £75 per 55 minute session if required. You can book these at bookings@deeprest.com 2.⁠ ⁠Confidentiality and Training Recordings We will hold any information you disclose during the training, whether in 1:1 sessions, group coaching calls or any other mode of communication confidential and in compliance with GDPR. We ask that you also keep all material shared by fellow participants confidential. Group coaching calls and Q&A will be recorded via Zoom, with replays available only to group participants, to be accessed only through the secure members’ area for course participants only, within www.deeprest.com. Any use of this material for any future teaching purposes (for example, within next year’s teaching cohort of the same programme) will always be subject to participants’ express written permission, and only ever used within a closed group context, also held by the same confidentiality agreement. 3.⁠ ⁠Participation in Sessions, Code of Mutual Respect. We hold ourselves to respecting your rights and dignity at all times and ask that you do the same. Verbal, emotional or physical abuse will not be tolerated in any circumstance and anyone engaging in abusive behaviours will be removed from the programme and any live sessions therewithin, without refund. We will maintain professional boundaries in our working relationship to you, and avoid any relationships that may exploit your trust. We commit to offering you compassion and non-judgement in all Sessions and Communications, as much as possible, and ask that you do the same. We will avoid diagnosing any physical or psychological pathology and making any treatment recommendations on such basis All records of personal information will be kept in secure and GPDR-compliant ways We will charge you accurately and fairly for any and all offered Services within the scope of Deep Rest. You agree not to be under the influence of alcohol or any other intoxicating substances while attending calls, 1:1 Sessions, and while conducting case studies. Case Study participants must have been given a waiver and must have signed it, including the agreement that they will not be under the influence of alcohol or any other intoxicating substances during case study sessions with you. 4.⁠ ⁠Communication between Sessions and Group Calls Questions, reflections, queries and communications regarding course material are to be brought to the monthly coaching calls and/or 1:1 Quarterly Integration Support Sessions. We are not able to offer ongoing 1:1 support and guidance, whether that be verbally, via email, or any other means, outside of the scheduled and agreed group and 1:1 offerings of which the training consists. If you have an urgent need to reach us, please email us at hello@deeprest.com Our normal working hours are Monday - Friday 9am-5pm (GMT) Please bear this in mind if you need to contact us urgently. We will endeavour to respond promptly to you within these timeframes. 5.⁠ ⁠Scope of Practice The Scope of Practice for Deep Rest Integration sessions is non-diagnostic, non-medical, non-fixing, non-curing and non-prescriptive; it is explorative, invitational, and foundated on openness, curiosity and compassion. Neither sessions offered as Case Study experiences to clients, nor 1:1 personal Integration Support sessions with James, should be perceived as an alternative to seeking medical or mainstream psychological therapeutic support. Should circumstances arise within sessions with Case Study clients which give cause for safeguarding concern, confidentiality may be waived in order for support to be sought with relevant care professionals. The limitations of confidentiality in this regard pertain to where there is concern for risk of serious self-harm, harm to others, and child protection issues. If a situation arises in which the moral or legal limits of confidentiality are exceeded, the reasons will be explained and discussed. All parties recognise that this is a Beta programme, meaning there may be further amendments to Scope of Practice that become apparent over time. As we continue to refine and develop Scope of Practice, humanity, common sense, good faith and decency are to be seen as guiding principles and values, in consideration of any arising Scope of Practice issues.